Do I need to be present during the clean?
It's up to you! As long as our cleaners have clear instructions on how to gain access into your home or offices, we will take care of the rest. Many of our customers prefer to schedule their clean during the workday, so they can come home to a sparkling clean house.
How often do I need to use a cleaning service?
How often you use a cleaning service depends on your personal preferences and lifestyle. Some people opt for weekly or bi-weekly cleanings, while others may prefer monthly or occasional deep cleans.
Can I reschedule or cancel a service?
No stress! Just let us know at least 48 hours before your scheduled clean to avoid a late cancellation fee
How long will it take to clean?
The short answer is as long as it takes. If you book in our any whole house clean, we follow a detailed checklist for every clean, and don't leave your home until the checklist is completed. This means our cleaners aren't rushing to finish in a fixed time frame, and can focus on quality and attention to detail.
Can I trust the cleaner coming into my home?
We only work with cleaners that we'd want to clean our own homes, and we have high standards! Our cleaners go through rigorous checks before they enter your house. All of our cleaners:
• Have a police check
• Reference checked
• Go through trial cleans
And most importantly, they are awesome good cleaners!
